Questions To Ask Your Managed IT Services Boca Raton Company
If you are in the process of selecting which Managed IT Services Boca Raton company to hire, make sure you ask them the right questions. This will give you an idea as to how their problem-solving process and see if they are the perfect fit for your business model.
Can you provide me with references? Any company who is proud with the kind of service they provide will be more than happy to refer you to previous clients. When you do get referrals, make sure you ask them if the company was able to deliver more than what they expected.
Do you offer different levels of support? This will really depend on what your company needs. Do you need pay-as-you-go support, break-fix support, or managed service support?
What are your response times? You should expect your support company to offer some sort of reasonable response time in the case of a problem with your IT network. This may vary depending on what level of support you are willing to pay for.
Simplitfy® provides a myriad of professional IT Services for small and medium sized businesses. We provide a wide spectrum of flexible business technology solutions including business growth consulting, technical helpdesk, IT support, project management, hardware, and complete cabling and network installations.