Employees are now on a work from home setup because of the worldwide health crisis. For IT professionals, this means a very large and sudden spike in the number of remote workers and telecommuters they’ll need to manage. Here is how telecommuting can be managed:
Look at the existing telecommuting policy – Look over your telecommuting and security policies and decide how this will affect expectations and requirements. You’ll need to meet with key front-line managers, senior management, and your legal department to walk through the current policy and work out exactly what should be in the updated version.
Remote management tools – IT will be working from home, too, so you’ll need to make sure that any on-site infrastructure you just can’t move to the cloud can be managed as much as possible from off-site.
Meet with HR about employee requirements – You’ll need to have IT solutions in place for ongoing performance management, workload monitoring and reporting tools for managers, new employee onboarding, as well as tools to manage troubled employees and even an employee termination process.
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