Technology That Never Takes a Night Off
Hotels run 24 hours a day, and so do their systems: property management, point-of-sale, key cards, guest Wi-Fi, phones and cameras. When something fails at 11 p.m. on a full night, guests notice. Simplitfy supports hospitality properties with around-the-clock monitoring and help.
How We Support Hotels and Resorts
- Guest and staff Wi-Fi designed for coverage and separated from business systems
- PMS and POS support, coordinating with your hospitality software vendors
- PCI-aware network segmentation for payment systems
- Help desk (24/7 available) and NOC monitoring for front desk, back office and property systems
- Cybersecurity: EDR, SOC monitoring and email security against booking and invoice fraud
- VoIP phone systems for front desk, rooms and back office
- Backup and continuity so reservations and guest data stay available through hurricanes and outages
Fully Managed or Alongside Your Team
Independent properties often hand us everything. Groups with an on-site IT manager use our co-managed IT service for tools, security and after-hours coverage.
Questions
Frequently Asked Questions
Do you support hotels after hours?
Yes. Hospitality never closes, so our help desk and monitoring cover nights, weekends and holidays.
Can you work with our property management system vendor?
Yes. We coordinate directly with PMS, POS and other hospitality software vendors.
Last updated November 2026