Proactive monitoring, maintenance and a responsive help desk, with every system documented and every vendor managed.
Help Desk & 24/7 Support
Unlimited remote support per user, on-site when needed, 24/7 coverage available.
Learn More →02Remote Monitoring & Management (RMM)
Every device monitored, patched and maintained automatically.
Learn More →03Network Operations Center (NOC)
Around-the-clock eyes on your servers, network and backups.
Learn More →04Server Management
Healthy, patched, monitored servers on-premise or in the cloud.
Learn More →05IT Documentation
Your network, passwords and procedures documented and secured.
Learn More →06IT Projects & Professional Services
Office moves, refreshes, migrations and installations, scoped and delivered.
Learn More →07Vendor Management
One call to us instead of hours on hold with your vendors.
Learn More →08Co-Managed IT
Our tools, security and extra hands, added to your in-house IT team.
Learn More →09Virtual CIO (vCIO)
Technology roadmaps, budgets and quarterly business reviews.
Learn More →10Technology Alignment Manager (TAM)
Proactive alignment reviews that prevent issues, so you open fewer tickets.
Learn More →11AI Advisory & Copilot Readiness
Managed Intelligence: safe, practical AI adoption for your business.
Learn More →Your IT Department, Without the Overhead
Most businesses meet their IT provider when something breaks. Simplitfy works the other way around. Our RMM platform and Network Operations Center watch your servers, network, workstations and backups around the clock, patch and maintain them on schedule, and fix most issues before anyone notices.
How It Fits Together
- Help desk with 24/7 coverage available for your people, by phone, email or portal
- Remote monitoring and management (RMM) on every device
- Network Operations Center (NOC) watching alerts day and night
- Server management for on-premise, Azure and hybrid servers
- IT documentation so your environment never lives in one person’s head
- Vendor management so you make one call, not ten
- Virtual CIO planning and quarterly business reviews
Fully Managed or Co-Managed
Some clients hand us everything. Others have an internal IT person or team and want our tools, security stack and after-hours coverage behind them. Our co-managed IT service is built for exactly that.
Frequently Asked Questions
What is included in managed IT services?
Simplitfy's managed IT includes a help desk (24/7 available), RMM monitoring and patching, NOC alert response, server management, IT documentation, vendor management and vCIO planning for a predictable monthly fee.
Do you work alongside internal IT staff?
Yes. Our co-managed IT service gives in-house IT teams our tools, security stack, documentation platform and after-hours coverage.
Last updated November 2026