Info center · West Palm Beach

What to Do When You Are Hacked

If you believe you have been hacked, you need to know what to do so that you don’t end up making things worse.

  • Change your passwords – The first thing you need to do right away is change your password on the service that has been hacked. Make sure the new password is secure. If your previous one wasn’t, take advantage of this warning to make sure the new one is harder to crack.
  • Use a password manager – If you use a password manager, you can create secure passwords for all your needs without having to remember them. The only password you need to recall is a single, very secure password that lets you access your password manager.
  • Turn on two-factor authentication – This lets you secure your account not only with a user name and password, but also with a device, usually your smartphone. You should turn this on for every account where it is available.
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