Tech Support for West Palm Beach Businesses, From a Local Team
Simplitfy has supported West Palm Beach and Palm Beach County businesses since 2014. As the county seat and the business center of Palm Beach County, West Palm Beach has a high concentration of firms handling sensitive client data.
- On-site coverage
- A short drive from our Lake Worth Beach office, so on-site visits are routine
- Who we help
- Law firms, financial and wealth management offices, healthcare practices, nonprofits and professional services
- How it's priced
- One flat monthly rate per user, with unlimited remote support
What's Included With Managed IT & Help Desk
Every Closing Is a Target
Real estate brokerages, title companies and mortgage brokers exchange wire instructions, bank details and personal financial documents every day. Criminals know it, and they impersonate agents, title officers and lenders to redirect funds.
What We Provide
- Wire fraud protection through email security, multi-factor authentication and verification procedures
- Mobile agent support with secured phones and laptops (MDM)
- Encrypted email for loan and closing documents
- Microsoft 365 set up securely for brokers and agents
- Onboarding and offboarding for agents who come and go
- Backups of transaction files
FTC Safeguards Rule
Mortgage brokers and many other financial businesses are generally covered by the FTC Safeguards Rule. We implement and document technical safeguards; your firm remains responsible for the overall program. See cybersecurity compliance.
The Technical Side
Controls we deploy: MFA and conditional access in Microsoft 365, advanced email filtering with impersonation and lookalike-domain detection, alerts on suspicious inbox rules and sign-ins, DMARC, DKIM and SPF on your domain, encrypted email for documents with personal information, and MDM app protection policies for agents’ phones.
Talk to a Local Team
Simplitfy has supported West Palm Beach businesses from our Lake Worth Beach office since 2014. Book a free 30-minute consultation or call 561-425-6100.
Managed IT & Help Desk →
Proactive monitoring, maintenance and a responsive help desk, with every system documented and every vendor managed.
“Simplitfy has been an outstanding IT support partner for our organization. Their team is knowledgeable, responsive, professional, and always willing to help troubleshoot issues quickly and efficiently. They make technology feel manageable and are incredibly easy to work with.”
Serving West Palm Beach and Nearby
- Palm Beach
- Riviera Beach
- Lake Worth Beach
- Palm Beach Gardens
- Wellington
- Greenacres
Part of our Palm Beach County coverage. See all service areas, including remote support nationwide.
Tech Support in West Palm Beach: Common Questions
Why are real estate and mortgage firms targeted?
They move large sums at closing and exchange wire instructions by email, which makes them prime targets for payment fraud.
Do mortgage brokers have specific security requirements?
Many mortgage businesses are covered by the FTC Safeguards Rule, which requires an information security program. We help implement the technical safeguards.
Can you support agents who work from their phones?
Yes. We secure phones and laptops and protect company data in email and apps.
How do you secure documents with personal information?
Encrypted email, secure portals, access controls and backups.
How does real estate wire fraud happen?
Criminals compromise or imitate an email account of an agent, title officer or lender, then send convincing messages with changed wire instructions. Verifying any payment change by phone, using a known number, stops most of these scams.
Can agents use their personal phones for work?
Yes, with protection. Mobile device management can secure work email and files on personal phones and remove company data if an agent leaves, without touching personal content.
Last updated November 2026